Last Updated: January 16, 2018
Welcome to FUTURE. FUTURE (“FUTURE”, “we”, or “us”) provides a personalized online fitness coaching and workout program, fitness community, and related services, content, features and products through the FUTURE website located at https://www.future.co (the “FUTURE Site” or the “Site”) and through mobile and desktop or device applications (including iOS and applications) and FUTURE-controlled social media pages (including on Facebook, Instagram, Spotify and Twitter) (collectively, the “FUTURE Service” or the “Service”). By registering as a member or by visiting, browsing, or using the FUTURE Service in any way, you (as a “user”) accept these Terms of Service (“Agreement”), which forms a binding agreement between you and FUTURE.
PLEASE NOTE: THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER (SEE BELOW). READ CAREFULLY, INCLUDING YOUR RIGHT, IF APPLICABLE, TO OPT OUT OF ARBITRATION. EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED BELOW, BY ENTERING INTO THIS AGREEMENT YOU EXPRESSLY AGREE THAT DISPUTES BETWEEN YOU AND FUTURE WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU HEREBY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
If you do not wish to be bound by this Agreement, do not access or use the FUTURE Service. Certain elements of the FUTURE Service may be subject to additional terms and conditions specified from time to time; your use of those elements of the FUTURE Service is subject to those additional terms and conditions, which are incorporated into this Agreement by this reference.
This Site is offered and available to users who are 18 years of age or older, and reside in the United States or any of its territories or possessions. By using this Site, you represent and warrant that you are of legal age to form a binding contract with us and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site. We may, in our sole discretion, refuse to offer the FUTURE Service to any person or entity and change the eligibility criteria at any time. You are solely responsible for ensuring that this Agreement is in compliance with all laws, rules and regulations applicable to you, and the right to access and use the FUTURE Service is revoked where this Agreement or use of the FUTURE Service is prohibited or conflicts with any applicable law, rule or regulation. Further, the FUTURE Service is offered only for your personal use, and not for the use or benefit of any third party.
Subject to your compliance with this Agreement, FUTURE grants you a limited, non-transferable, non-exclusive, revocable license to access and use the FUTURE Service for your own personal, non-commercial purposes. This license includes the right to view content available on the FUTURE Service. This license is personal to you and may not be assigned or sublicensed to anyone else.
Except as expressly permitted in writing by an authorized representative of FUTURE, you will not reproduce, redistribute, sell, create derivative works from, decompile, reverse engineer, or disassemble the FUTURE Service, nor will you take any measures to interfere with or damage the FUTURE Service. All rights not expressly granted by FUTURE in this Agreement are reserved.
From time to time, we may offer you the opportunity to install, use and test (“Beta Testing”) certain of the FUTURE Services prior to their commercial release (the “Beta Services”). Beta Services are intended for evaluation purposes and not for production use and are subject to following additional terms:
(i) as part of your participation in Beta Testing, we may loan you an Apple® watch (the “Watch”) without charge. You agree that the Watch is provided as a component of and shall constitute part of the Beta Services as set forth below. You agree to return the Watch to us at our request at any time, and if you do not return the watch or decide to purchase the Watch we may charge you the then-current market-price for such Watch;
(ii) we grant you a limited right to use the Beta Services for Beta Testing purposes during the applicable testing period;
(iii) you may provide suggestions, comments, or other feedback with respect to the Beta Services as reasonably requested, including ideas for modifications and enhancements (the “Beta Feedback”). You hereby assign to us all right, title and interest in and to the Beta Feedback. All Beta Services and your Beta Feedback are FUTURE’s Confidential Information, and FUTURE may use your Beta Feedback in advertising and promotional materials with your prior consent (not to be unreasonably withheld);
(iv) we reserve the right to modify the Beta Services or terminate your participation in the Beta Testing for any reason, without liability to you. We will use commercially reasonable efforts to provide you with reasonable advance notice of such termination;
(v) the Beta Services are provided on an “as is” and “as available” basis without any warranties or conditions of any kind, whether express, implied, statutory or otherwise. Use of the Beta Services is at your sole risk. In no event will we be liable to you for any damage whatsoever arising out of the use of or inability to use the Beta Services; and
To enjoy full access to the FUTURE Service, you must register as a member of the FUTURE Service and enter into a subscription agreement for access to our live and on-demand workouts, content and features (a “Subscription”). You must provide complete and accurate registration information to FUTURE, complete the Subscription process, and notify us if any of your information changes.
You may not use someone else's name, or any name, location or other public profile information that violates any third party rights or that is offensive, obscene or otherwise objectionable (in FUTURE’s sole discretion). Similarly, you may not use any image that violates any third party rights or that is offensive, obscene or otherwise objectionable (in FUTURE’s sole discretion).
You are responsible for all activity that occurs under your account, including any activity by unauthorized users. You may not allow others to use your account. You must safeguard the confidentiality of your password, and if you are using a device that others have access to, log out of your account after using the FUTURE Service. If you become aware of an unauthorized access to your account, change your password and notify us immediately at email@example.com.
By purchasing a Subscription you will get full access to all of FUTURE’s available classes, content, and features on the FUTURE Service for as long as that Subscription remains active. Features and prices are subject to change.
The account holder of the Subscription will be the person who activated the Subscription (the “Subscription Holder”).
When you first sign up for a Subscription you may be required to agree to a specific price and plan, which may include a commitment period term of one or more years (“Commitment Period”). We encourage you to maintain your Subscription for the applicable Commitment Period. The price available with your plan is valid until the Commitment Period expires, at which time your Subscription will automatically continue on a month-to-month basis at the then-existing non-promotional price for your Subscription level.
FUTURE may offer additional promotions or discounts related to Subscriptions from time to time. Please read the details of those offers carefully, as any additional terms presented to you during the sign-up process will form part of these Purchase and Subscription Terms. Unless specified in writing, all discount offers that require a payment are non-refundable, and all free months offered are in addition to the Commitment Period. Any free trial or other promotion must be used within the specified time frame of the trial or promotion. You may be required to have a valid payment method on file in order to initiate a free trial; if you do not cancel before your free trial period ends, your account will be converted to a paid Subscription and will be charged in accordance with these Purchase and Subscription Terms.
If you choose to borrow an Apple Watch from us, FUTURE will collect and hold a security deposit (“Deposit”) for the duration of the Apple Watch rental period. In order to be eligible for a full return of the Deposit, you must send us the Apple Watch using the prepaid postage supplied by FUTURE, along with all parts and equipment provided to you (such as the charger, extra bands, or any other Apple Watch accessories you received as part of membership) with the Apple Watch. The Apple Watch must be unpaired and the activation lock turned off. Once FUTURE receives the Apple Watch and inspects it to ensure the above conditions are satisfied, we will release your Deposit to the payment form provided to FUTURE at checkout. If you satisfy the above conditions, we will notify you within 3 business days of receiving the Apple Watch that we have processed your Deposit return. If you update your payment information, do not return the Apple Watch in the manner described by this Section, you may be delayed in receiving your Deposit back.
We reserve the right to keep all or a portion of the Deposit in the event that you do not return the Apple Watch to us in the manner described in these Terms. For additional information on the Deposit, please review our FAQs available here.
Your FUTURE Subscription recurs on a monthly basis at the then-current rate until cancelled in accordance with the terms below. Billing occurs at the beginning of the Subscription cycle and provides unlimited access for one month thereafter. If the amount to be charged varies from the amount you preauthorized (other than due to the imposition or change in sales tax), we will provide notice of the amount to be charged and the date of the charge before the scheduled date of the transaction. To change or terminate your Subscription, contact Member Support at firstname.lastname@example.org. If you terminate your Subscription, you may use your Subscription until the end of the then-current term and your Subscription will not be renewed after the then-current term expires. For more information on cancelling your Subscription, please read the following section.
FUTURE may immediately terminate or suspend your account, and all or a portion of your Subscription, without notice if: (a) your payment is more than 15 days overdue; (b) you provide false or inaccurate information; (c) you violate these Purchase and Subscription Terms, the Terms of Service or any other FUTURE rules or agreements then in effect; (d) you engage in conduct that is a violation of any applicable law or tarrif (including, without limitation, copyright and intellectual property laws); or (e) if you engage in conduct that is threatening, abusive or harassing to FUTURE employees, agents, or other FUTURE users, including, for example, making threats to physically harm or damage property.
If we terminate or suspend your Subscription, your license to use any software or content provided in connection with the Subscription is also terminated or suspended (as applicable). If your Subscription is terminated, FUTURE has the right to immediately delete all data, files, and other information stored in or for your account without further notice to you. You must pay all charges through the date of termination. Should you wish to resume your Subscription after any suspension, a restoration of service fee may apply. This fee is in addition to all past due unpaid charges and other fees.
You agree to pay us, through our payment processor or financing partner (as applicable), all charges at the prices then in effect for any purchase in accordance with the applicable payment terms presented to you at the time of purchase. You agree to make payment using the payment method you provide when you set up your account. We reserve the right to correct, or to instruct our payment processor or financing partner to correct, any errors or mistakes, even if payment has already been requested or received.
If you believe you have been billed in error for a Subscription, please notify us within 60 days of the billing date by emailing email@example.com. FUTURE will not issue refunds or credits after the expiration of this 60-day period, except where required by applicable law.
FUTURE accepts orders for the Apple® watch and any other equipment, apparel or accessories that we may offer through the FUTURE Site. Unfortunately, availability of products cannot be guaranteed. Unless otherwise specified at the time of purchase, you must pay for products when you place the order. All products ordered will be delivered to the U.S. shipping address you provide. We reserve the right to cancel an order placed by you at any time and for any lawful reason prior to our delivery of the product(s) and receipt of payment in full from you, provided that we will refund any fees that you prepaid for those products. We may send an acknowledgment of receipt of your order to the email address you provide and/or proof of purchase information through the FUTURE Site or to your email address after your payment has been processed.
This Agreement begins on the date you first use the FUTURE Service and continues as long as you have an account with us and/or continue to use the FUTURE Service.
FUTURE may, in FUTURE’s sole discretion, suspend, disable, or delete your account (or any part thereof) or block or remove any User Content (defined below) that you submitted if FUTURE determines that you have violated this Agreement or that your conduct or content would tend to damage FUTURE’s reputation and goodwill. If FUTURE deletes your account for these reasons, you may not re-register for or use the FUTURE Service under any other user name or profile. FUTURE may block your access to the FUTURE Service to prevent re-registration.
Upon termination of this Agreement all licenses granted by FUTURE will terminate. The following sections survive termination: Submissions, Indemnification, Limitation of Liability, Professional Advice Disclaimer, Medical Disclaimer, Intellectual Property and all General Provisions. In the event of account deletion for any reason, User Content may no longer be available and FUTURE is not responsible for the deletion or loss of such User Content. For clarity, if you cancel your Subscription or it is terminated for any reason, you will lose access to the FUTURE app and any other content or features provided through the FUTURE Service. FUTURE, in its sole discretion, may make available a very limited amount of content or features to non-subscribers from time to time.
The Site may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards and other interactive features that allow users to post, submit, publish, display or transmit to other users or other persons content or materials (“User Content”), whether publicly posted or privately transmitted. All User Content is the sole responsibility of the person who originated such User Content. You represent that all User Content submitted by or on behalf of you is accurate, complete, up-to-date, in compliance with all applicable laws, rules and regulations and does not infringe any third party proprietary rights. You acknowledge that all content, including User Content, accessed by you using the FUTURE Service is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We make no representations, warranties or guarantees with respect to any content that you access on or through the FUTURE Service.
As between you and FUTURE, you own all User Content that you submit to the FUTURE Service. You grant FUTURE a worldwide, perpetual, irrevocable, non-exclusive, sublicensable (through multiple tiers), transferable royalty-free license and right to use, copy, transmit, distribute, publicly perform and display (through all media now known or later created), edit, modify, and make derivative works from your User Content for any purpose whatsoever, commercial or otherwise, without compensation to you. In addition, you waive any so-called “moral rights” or rights of privacy or publicity in your User Content. You further grant all users of the FUTURE Service permission to view your User Content for their personal, non-commercial purposes. If you make suggestions to FUTURE or through the FUTURE Service about improving or adding new features or products to the FUTURE Service or you otherwise provide feedback or testimonials, FUTURE a worldwide, perpetual, irrevocable, non-exclusive, sublicensable (through multiple tiers), transferable royalty-free license and right to use your suggestions, feedback and testimonials without any compensation or other obligation to you.
You may not upload, post, submit, distribute or transmit to any portion of the FUTURE Service any User Content that:
In using the FUTURE Service, you must behave in a civil and respectful manner at all times. Further, you will not:
FUTURE has the right, but not the obligation, to monitor all conduct on and content submitted to the FUTURE Service. FUTURE reserves the right to alter, edit, remove, or refuse to post any content, software and/or applications, in whole or in part, in FUTURE’s sole discretion or to satisfy or comply with applicable laws, regulations, legal processes and/or maintain the integrity and reputation of the FUTURE Service and FUTURE’s systems.
When interacting with other FUTURE members, you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other people you don’t know. Your participation, correspondence or personal or business dealings with any third party found on or through the FUTURE Service, whether regarding payment or delivery of specific goods and services, donations or fundraisers, and any other terms, conditions, representations or warranties associated with such dealings, are solely between you and such third party. You agree that FUTURE is not responsible or liable for any loss, damage, injury, or other matters of any sort incurred as the result of such dealings.
For each piece of User Content that you submit, you represent and warrant that: (i) you have the right to submit the User Content to FUTURE and grant the licenses set out above; (ii) FUTURE will not need to obtain licenses from any third party or pay royalties to any third party; (iii) the User Content does not infringe any third party's rights, including intellectual property rights and privacy rights; and (iv) the User Content complies with this Agreement and all applicable laws.
You agree to indemnify, defend, and hold harmless FUTURE and its directors, officers, employees, and agents, from and against all claims, damages, losses and costs that arise from or relate to (i) your activities on the FUTURE Service, (ii) any User Content submitted by or on behalf of you or (iii) your violation of this Agreement.
If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to the Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
FUTURE reserves the right to modify the FUTURE Service, including, but not limited to updating, adding to, enhancing, modifying, removing or altering any content or features of the FUTURE Service, at any time, in its sole discretion. You are responsible for providing your own access (e.g., computer, mobile device, Internet connection, etc.) to the FUTURE Service. FUTURE has no obligation to screen or monitor any content and does not guarantee that any content available on the FUTURE Service is suitable for all users or that it will continue to be available for any length of time.
FUTURE provides the FUTURE Service on an “AS IS” and “AS AVAILABLE” basis. You therefore use the FUTURE Service at your own risk. Other than as expressly provided in writing by FUTURE in connection with your purchase of a FUTURE product, FUTURE expressly disclaims any and all warranties of any kind, whether express or implied, including, but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any other warranty that might arise under any law. Without limiting the foregoing, FUTURE makes no representations or warranties: that the FUTURE Service is or will be permitted in your jurisdiction; that the FUTURE Service will be uninterrupted or error-free; concerning any content, including User Content; concerning any third party’s use of User Content that you submit; that the FUTURE Service will meet your personal or professional needs; that FUTURE will continue to support any particular feature of the FUTURE Service; or concerning sites and resources outside of the FUTURE Service, even if linked to from the FUTURE Service.
THE FUTURE SERVICE OFFERS HEALTH AND FITNESS INFORMATION AND IS DESIGNED FOR EDUCATIONAL AND ENTERTAINMENT PURPOSES ONLY. YOU SHOULD CONSULT YOUR PHYSICIAN BEFORE BEGINNING A NEW FITNESS PROGRAM. YOU SHOULD NOT RELY ON THIS INFORMATION AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH, YOU SHOULD ALWAYS CONSULT WITH A PHYSICIAN OR OTHER HEALTH-CARE PROFESSIONAL. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL OR HEALTH RELATED ADVICE FROM YOUR HEALTHCARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ ON THE FUTURE SITE OR HEARD ON THE FUTURE SERVICE. THE USE OF INFORMATION PROVIDED THROUGH THE FUTURE SERVICE IS SOLELY AT YOUR OWN RISK.
NOTHING STATED OR POSTED ON THE FUTURE SITE OR AVAILABLE THROUGH ANY FUTURE SERVICE IS INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICAL OR COUNSELING CARE. FOR PURPOSES OF THIS AGREEMENT, THE PRACTICE OF MEDICINE AND COUNSELING INCLUDES, WITHOUT LIMITATION, PSYCHIATRY, PSYCHOLOGY, PSYCHOTHERAPY, OR PROVIDING HEALTH CARE TREATMENT, INSTRUCTIONS, DIAGNOSIS, PROGNOSIS OR ADVICE. THE FUTURE SERVICE IS CONTINUALLY UNDER DEVELOPMENT AND FUTURE MAKES NO WARRANTY OF ANY KIND, IMPLIED OR EXPRESS, AS TO ITS ACCURACY, COMPLETENESS OR APPROPRIATENESS FOR ANY PURPOSE. IN THAT REGARD, DEVELOPMENTS IN MEDICAL RESEARCH MAY IMPACT THE HEALTH, FITNESS AND NUTRITIONAL ADVICE THAT APPEARS HERE. NO ASSURANCE CAN BE GIVEN THAT THE ADVICE CONTAINED IN THE FUTURE SERVICE WILL ALWAYS INCLUDE THE MOST RECENT FINDINGS OR DEVELOPMENTS WITH RESPECT TO THE PARTICULAR MATERIAL.
In becoming a user of FUTURE with the intent of using the FUTURE Service, you affirm that either (A) all of the following statements are true: (i) no physician has ever informed you that you have a heart condition or that you should only do physical activities recommended by a physician; (ii) you have never felt chest pain when engaging in physical activity; (iii) you have not experienced chest pain when not engaged in physical activity at any time within the past month; (iv) you have never lost your balance because of dizziness and you have never lost consciousness; (v) you do not have a bone or joint problem that could be made worse by a change in your physical activity; (vi) your physician is not currently prescribing drugs for your blood pressure or heart condition; (vii) you do not have a history of high blood pressure, and no one in your immediate family has a history of high blood pressure or heart problems; and (viii) you do not know of any other reason you should not exercise; or (B) your physician has specifically approved of your use of the FUTURE Service.
If applicable, you further affirm that (a) you are not pregnant, breastfeeding or lactating; or (b) your physician has specifically approved your use of the FUTURE Service.
FUTURE reserves the right to refuse or cancel your membership if we determine that you have certain medical conditions or that the representations set forth above are untrue in any respect.
To the fullest extent permitted by law: (i) FUTURE shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses; and (ii) FUTURE's total liability to you for all claims, in the aggregate, will not exceed the amount actually paid by you to FUTURE over the 12 months preceding the date your first claim(s) arose.
You acknowledge that the FUTURE Service contains software and other content that is protected by copyrights, patents, trademarks, trade secrets or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereafter developed. All FUTURE-generated content, and content provided to FUTURE by its partners and licensors, is copyrighted individually and/or as a collective work under the U.S. copyright laws; further, as between you and FUTURE, FUTURE owns a copyright in the selection, coordination, arrangement and enhancement of all content in the FUTURE Service. Subject to your compliance with this Agreement, and solely for so long as you are permitted by us to access and use the FUTURE Service, you may download one copy of the application to any single device for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices, and are in compliance with this Agreement. Subject to your compliance with this Agreement, and solely for so long as you are permitted by us to access and use the FUTURE Service, FUTURE hereby grants you a limited, revocable, non-exclusive, non-transferable right and license to access and use the content made available on the FUTURE Service for your personal, non-commercial use of the FUTURE Service and for no other purpose whatsoever. Unless otherwise specified, copying or modifying any content or using content for any purpose other than your personal, non-commercial use of the FUTURE Service, including use of any such content on any other website or networked computer environment, is strictly prohibited.
The FUTURE name, logos and affiliated properties, designs and marks are the exclusive property of FUTURE and/or its affiliates, whether registered or unregistered, and may not be used in connection with any product or service that is not ours, or in any manner that is likely to cause confusion as to our endorsement, affiliation or sponsorship of any person, product or service. Nothing contained on the FUTURE Service should be construed as granting, by implication, estoppel or otherwise, any license or right to use any of our trade names, trademarks or other intellectual property without our express prior written consent.
Any other trademarks appearing on the FUTURE Service are trademarks of their respective owners. Our partners or service providers may also have additional proprietary rights in the content that they make available through the FUTURE Service. All rights not expressly granted in this Agreement are reserved.
We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from the Site infringe your copyright, you may request removal of those materials (or access to them) from the Site by submitting written notification to our Copyright Agent (designated below). In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA"), the written notice (the "DMCA Notice") must include substantially the following:
If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.
Please be aware that if you knowingly materially misrepresent that material or activity on the Site is infringing your copyright, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.
If you believe that material you posted on the Site was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us (a "Counter-Notice") by submitting written notification to our copyright agent (identified below). Pursuant to the DMCA, the Counter-Notice must include substantially the following:
Our designated Copyright Agent to receive DMCA Notices and Counter-Notices is:
548 Market Street
San Francisco, CA 94104
The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten business days of receiving the copy of your Counter-Notice.
Please be aware that if you knowingly materially misrepresent that material or activity on the Site was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.
It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.
PLEASE READ THE FOLLOWING SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH FUTURE AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF. THIS SECTION OF THIS AGREEMENT SHALL BE REFERRED TO AS THE “ARBITRATION AGREEMENT”.
Scope of Arbitration Agreement. Any dispute, controversy or claim arising out of, relating to or in connection with this contract, including the breach, termination or validity thereof, shall be finally resolved by binding arbitration, rather than in court, except that (1) you may assert claims in small claims court if your claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis; and (2) you or FUTURE may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). This Arbitration Agreement shall apply, without limitation, to all claims that arose or were asserted before the Effective Date of this Agreement.
CASES MAY HAVE BEEN FILED AGAINST THE COMPANY—AND OTHERS MAY BE FILED IN THE FUTURE—THAT ATTEMPT TO ASSERT CLASS ACTION CLAIMS, AND BY ACCEPTING THIS ARBITRATION AGREEMENT YOU ELECT NOT TO PARTICIPATE IN SUCH CASES.
IF YOU AGREE TO ARBITRATION WITH THE COMPANY, YOU ARE AGREEING IN ADVANCE THAT YOU WILL NOT PARTICIPATE IN OR SEEK TO RECOVER MONETARY OR OTHER RELIEF IN ANY SUCH CLASS, COLLECTIVE, AND/OR REPRESENTATIVE LAWSUIT. INSTEAD, BY AGREEING TO ARBITRATION, YOU MAY BRING YOUR CLAIMS AGAINST THE COMPANY IN AN INDIVIDUAL ARBITRATION PROCEEDING. IF SUCCESSFUL ON SUCH CLAIMS, YOU COULD BE AWARDED MONEY OR OTHER RELIEF BY AN ARBITRATOR.
Arbitration Rules and Forum. This Arbitration Agreement is governed by the Federal Arbitration Act in all respects. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent, General Counsel, at 548 Market Street, PMB 50233, San Francisco, CA 94104. The arbitration will be conducted by JAMS under its rules and pursuant to the terms of this Agreement. Disputes involving claims and counterclaims under $250,000, not inclusive of attorneys’ fees and interest, shall be subject to JAMS’s most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other claims shall be subject to JAMS’s most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/. JAMS’s rules are also available at www.jamsadr.com (under the Rules/Clauses tab) or by calling JAMS at 800-352-5267. Payment of all filing, administration, and arbitration fees will be governed by JAMS’s rules. If the arbitrator finds that you cannot afford to pay JAMS’s filing, administrative, hearing and/or other fees and cannot obtain a waiver of fees from JAMS, FUTURE will pay them for you. In addition, FUTURE will reimburse all such JAMS’s filing, administrative, hearing and/or other fees for claims with an amount in controversy totaling less than $10,000. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. You may choose to have the arbitration conducted by telephone, video conference, based on written submissions, or in person in the country where you live or at another mutually agreed location.
Arbitrator Powers. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and FUTURE. The arbitration proceeding will not be consolidated with any other matters or joined with any other proceedings or parties. The arbitrator will have the authority to grant motions dispositive of all or part of any claim or dispute. The arbitrator will have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and this Agreement (including this Arbitration Agreement). The arbitrator will issue a written statement of decision describing the essential findings and conclusions on which any award (or decision not to render an award) is based, including the calculation of any damages awarded. The arbitrator shall follow the applicable law. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The arbitrator’s decision is final and binding on you and FUTURE.
Waiver of Jury Trial. YOU AND FUTURE WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND RECEIVE A JUDGE OR JURY TRIAL. You and FUTURE are instead electing to have claims and disputes resolved by arbitration, except as specified above. There is no judge or jury in arbitration, and court review of an arbitration award is limited.
Waiver of Class or Consolidated Actions; Severability. YOU AND FUTURE AGREE TO WAIVE ANY RIGHT TO RESOLVE CLAIMS WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If, however, this waiver of class or consolidated actions is deemed invalid or unenforceable with respect to a particular claim or dispute, neither you nor FUTURE is entitled to arbitration of such claim or dispute. Instead, all such claims and disputes will then be resolved in a court as set forth in Governing Law below, and all other provisions of this Arbitration Agreement shall remain in force. If any provision of this Arbitration Agreement is adjudged to be void or otherwise unenforceable, in whole or in part, the void or unenforceable provision shall be severed and such adjudication shall not affect the validity of the remainder of this Arbitration Agreement.
Opt Out. You may opt out of this Arbitration Agreement. If you do so, neither you nor FUTURE can force the other to arbitrate as a result of this Agreement. To opt out, you must notify FUTURE in writing no later than 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, the email address you used to set up your FUTURE Subscription (if you have one), and a CLEAR statement that you want to opt out of this Arbitration Agreement. You must send your opt-out notice to: firstname.lastname@example.org. If you opt out of this Arbitration Agreement, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may have entered into with us or may enter into in the future with us.
Survival. This Arbitration Agreement will survive any termination of your relationship with FUTURE.
Modification. Notwithstanding any provision in the Agreement to the contrary, we agree that if FUTURE makes any future material change to this Arbitration Agreement, it will not apply to any individual claim(s) that you had already provided notice of to FUTURE.
This Agreement shall be governed by the laws of the State of California, United States of America, without regard to principles of conflicts of law. The Uniform Commercial Code, the Uniform Computer Information Transaction Act, and the United Nations Convention of Controls for International Sale of Goods shall not apply. Subject to the foregoing agreements in Section 21, any other action arising out of or relating to this Agreement or your use of the FUTURE Service must be commenced in the state or federal courts located in San Francisco, California, United States of America, and you consent to the jurisdiction of those courts.
Headings are for convenience only and shall not be used to construe the terms of this Agreement. If any term of this Agreement is found invalid or unenforceable by any court of competent jurisdiction, that term will be severed from this Agreement. No failure or delay by FUTURE in exercising any right hereunder will waive any further exercise of that right. FUTURE's rights and remedies hereunder are cumulative and not exclusive.
This Agreement is binding upon and will inure to the benefit of both parties and their respective successors, heirs, executors, administrators, personal representatives, and permitted assigns. You may not assign or transfer this Agreement without FUTURE’s prior written consent. No third party has any rights hereunder. FUTURE may assign its rights, obligations and/or this Agreement at any time in its sole discretion without notice to you.
You consent to receive all communications including notices, agreements, disclosures, or other information from FUTURE electronically. FUTURE may communicate by email or by posting to the FUTURE Service. For support-related inquiries, you may email email@example.com. For all other notices to FUTURE, write to the following address:
548 Market Street
San Francisco, CA 94104
Attn: Legal Department
Nothing in this Agreement or otherwise limits FUTURE’s right to object to subpoenas, claims, or other demands.
This Agreement may be modified at any time by FUTURE. Any such modification will be communicated to you by, at a minimum, revising the “Last Updated” date at the top of this page. Subject to Section 21, unless otherwise specified by us, modifications will be effective as of the date they are posted to the FUTURE Service.
In the event of a conflict between any policies posted on the FUTURE Service and the terms of this Agreement, the terms of this Agreement will control. This Agreement represents the entire understanding between FUTURE and you and supersedes all prior agreements and understandings regarding the same.